# Orders

### Search purchases

By typing a purchase in the search field, you can search for all the data of an order and the associated tickets. You can start the search by pressing enter or with the search option.

### Export sold tickets

The list of sold tickets can be exported as an xlsx file. The table contains all important data related to each ticket. Hard tickets are also displayed for export.

### Order details

The ticket-related data, other data from customers, ticket operations, and the ticket-related history become visible on the ticket.

The ticket history includes:

* Date and place of purchase / unsuccessful purchase
* Successful check in time
* Unsuccessful check in attempt time
* Invalidation time

### Resend email

The purchase confirmation email can be resent to the customer.

### Download invoice

You can download the invoice for the specific order. if this option is not visible for an order, then the invoice creation was failed for some reason.

### Recreate a missing invoice

### Download tickets

The ticket voucher can be downloaded in pdf format in the "ticket download format" overview.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.cooltix.com/cooltix-support/organizers/manage-attendees/orders.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
