Cooltix Support
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  • How can we help you?
  • Customers
    • Frequently asked questions
    • Sign up as a customer
    • Buying a ticket
    • Download previously purchased tickets
    • Dynamic pricing
    • Commission
  • Organizers
    • FAQ
    • Sign up as an organizer
      • Business details
      • Supported countries
      • Payments
        • Supported currencies
        • Payment methods
          • Async payment methods
        • Payments providers
          • Cooltix Payment Processing
          • Stripe
          • SimplePay
          • Barion
          • Nestpay
          • SZÉP Card (Beta)
          • Bank transfer to organizer
      • Invoicing software
        • Cooltix invoicing
        • Billingo
        • Számlázz.hu
    • Create an event
      • Basic info
      • Details
      • Tickets
        • Ticket settings
        • Dynamic pricing
      • Occasion schedule
      • Publish event
    • Streaming
    • Order settings
      • Order form
      • Order confirmation
      • External voucher codes
    • Marketing
      • Tracking codes
      • Website integration
      • White label
      • Brand pages
    • Sales
      • Online sales
      • Promoters
        • Gift tickets
      • Hard tickets
    • Reports
      • Overview
      • Financial reports
      • Export data
    • Manage attendees
      • Orders
      • Attendees
    • Check in
      • Check in app
      • Check in users
      • How to check in
    • Event settings
      • Event language
      • Event currency
      • Event visibility
    • Payout
    • Revenue accounting
  • Developers
    • Widget integration
      • Product list widget
      • Button widget
    • API
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On this page
  • Benefits of signing up
  • How to sign up
  • Deleting your account

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  1. Customers

Sign up as a customer

PreviousFrequently asked questionsNextBuying a ticket

Last updated 3 years ago

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Benefits of signing up

  • Your tickets will be saved to your account so that you can access and download them anytime.

  • We save your details given at the purchase (name, email address, invoicing details) so that you don't have to provide these information again.

  • You can avoid mistyping you email address, no more lost tickets.

How to sign up

  1. Click on the "login" button on the upper right corner

2. If you want to sign up using your Facebook or Google account, click on "Log in with Google" or "Log in with Facebook"

If you don't want to sign up using your Facebook or Google account, enter your email address and click on "Next"

Enter your details and click on "Sign up"

Shortly after signing up, you will receive a confirmation email. Click on the button in the email to activate your account. You can access and download your purchased tickets only after activating your account. More info on this:

After confirming your email address, you will find all tickets in your account that had been purchased using the same email address - even those bought before signing up.

Deleting your account

If you want to delete your account, email us a ticket@cooltix.hu. Please note that there are data connected to you that we are legally obligated to keep even after deleting your account, yet once its deleted, you can only access your account after signing up again. You can find more info on this in our General terms and conditions.

Download previously purchased tickets