# Sign up as a customer

## Benefits of signing up

* Your tickets will be saved to your account so that you can access and download them anytime.
* We save your details given at the purchase (name, email address, invoicing details) so that you don't have to provide these information again.
* You can avoid mistyping you email address, no more lost tickets.

## How to sign up

1. Click on the "login" button on the upper right corner

2\. If you want to sign up using your Facebook or Google account, click on "Log in with Google" or "Log in with Facebook"

If you don't want to sign up using your Facebook or Google account, enter your email address and click on "Next"

Enter your details and click on "Sign up"

Shortly after signing up, you will receive a confirmation email. Click on the button in the email to activate your account. You can access and download your purchased tickets only after activating your account.\
More info on this:[ Download previously purchased tickets](/cooltix-support/customers/download-previously-purchased-tickets.md)

{% hint style="info" %}
After confirming your email address, you will find all tickets in your account that had been purchased using the same email address - even those bought before signing up.
{% endhint %}

## Deleting your account

If you want to delete your account, email us a <ticket@cooltix.hu>.\
Please note that there are data connected to you that we are legally obligated to keep even after deleting your account, yet once its deleted, you can only access your account after signing up again. You can find more info on this in our General terms and conditions.&#x20;


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.cooltix.com/cooltix-support/customers/customer-sign-up.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.