Cooltix Support
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  • How can we help you?
  • Customers
    • Frequently asked questions
    • Sign up as a customer
    • Buying a ticket
    • Download previously purchased tickets
    • Dynamic pricing
    • Commission
  • Organizers
    • FAQ
    • Sign up as an organizer
      • Business details
      • Supported countries
      • Payments
        • Supported currencies
        • Payment methods
          • Async payment methods
        • Payments providers
          • Cooltix Payment Processing
          • Stripe
          • SimplePay
          • Barion
          • Nestpay
          • SZÉP Card (Beta)
          • Bank transfer to organizer
      • Invoicing software
        • Cooltix invoicing
        • Billingo
        • Számlázz.hu
    • Create an event
      • Basic info
      • Details
      • Tickets
        • Ticket settings
        • Dynamic pricing
      • Occasion schedule
      • Publish event
    • Streaming
    • Order settings
      • Order form
      • Order confirmation
      • External voucher codes
    • Marketing
      • Tracking codes
      • Website integration
      • White label
      • Brand pages
    • Sales
      • Online sales
      • Promoters
        • Gift tickets
      • Hard tickets
    • Reports
      • Overview
      • Financial reports
      • Export data
    • Manage attendees
      • Orders
      • Attendees
    • Check in
      • Check in app
      • Check in users
      • How to check in
    • Event settings
      • Event language
      • Event currency
      • Event visibility
    • Payout
    • Revenue accounting
  • Developers
    • Widget integration
      • Product list widget
      • Button widget
    • API
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On this page
  • Buyer questions
  • Attendee questions

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  1. Organizers
  2. Order settings

Order form

Buyer questions

Collect additional information from your buyer. Customer name, customer email address, and invoicing details are asked by default, you don't have to manually add these questions.

Additional buyer questions will be asked once per order.

You can decide which questions are mandatory to answer, and you can even hide questions temporarily.

If you want to ask for information per ticket, and not just once per order, you can add such questions in the Attendee questions section.

Attendee questions

Collect additional information from your attendees. These questions will be asked about each attendee, in other words per every ticket put in the basket. This is where you can decide if the name of the attendees should appear on the ticket or not.

You can decide which questions are mandatory to answer, and you can even hide questions temporarily.

If you want to ask for information per order, and per every purchased ticket, you can add such questions in the Buyer questions section.

All details given by the customers upon signing up or making a purchase will be put at the organizers' disposal without exception, in accordance with the general terms and conditions accepted upon signing up or making a purchase. Organizers may use this data in accordance with their own terms and conditions. Terms and conditions must be in compliance with GDPR standards.

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Last updated 3 years ago

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