Cooltix Support
🇺🇸 English
🇺🇸 English
  • How can we help you?
  • Customers
    • Frequently asked questions
    • Sign up as a customer
    • Buying a ticket
    • Download previously purchased tickets
    • Dynamic pricing
    • Commission
  • Organizers
    • FAQ
    • Sign up as an organizer
      • Business details
      • Supported countries
      • Payments
        • Supported currencies
        • Payment methods
          • Async payment methods
        • Payments providers
          • Cooltix Payment Processing
          • Stripe
          • SimplePay
          • Barion
          • Nestpay
          • SZÉP Card (Beta)
          • Bank transfer to organizer
      • Invoicing software
        • Cooltix invoicing
        • Billingo
        • Számlázz.hu
    • Create an event
      • Basic info
      • Details
      • Tickets
        • Ticket settings
        • Dynamic pricing
      • Occasion schedule
      • Publish event
    • Streaming
    • Order settings
      • Order form
      • Order confirmation
      • External voucher codes
    • Marketing
      • Tracking codes
      • Website integration
      • White label
      • Brand pages
    • Sales
      • Online sales
      • Promoters
        • Gift tickets
      • Hard tickets
    • Reports
      • Overview
      • Financial reports
      • Export data
    • Manage attendees
      • Orders
      • Attendees
    • Check in
      • Check in app
      • Check in users
      • How to check in
    • Event settings
      • Event language
      • Event currency
      • Event visibility
    • Payout
    • Revenue accounting
  • Developers
    • Widget integration
      • Product list widget
      • Button widget
    • API
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  • Domain
  • Logo
  • Themeing
  • Email

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  1. Organizers
  2. Marketing

White label

This function is not available to all users yet. If you need to use it, please contact your Cooltix representative.

When using the white label service, the Cooltix brand is completely hidden from the customers. You don't need to give all white label settings, when some of them are left empy, default Cooltix settings will be substituted.

Domain

The orgnaizer's domain that they want to set as the place for ticket sales. We suggest using a subdomain, like ticket.myfestival.com

Logo

The organizer's domain that will appear on the white label website, the tickets, invoice and in the confirmation email.

Themeing

You can choose if you prefer dark or light theme, also you can also set your Primary color what will be adapted to your event page, and the complete checkout process.

Email

The email address from which confirmation emails are sent to customers. You can choose:

  • the default Cooltix email address

  • a gmail or gsuite email address (only login is required)

  • any other email address (smtp settings are required)

Cooltix using a highly optimized email service to maximize deliverability. If you choose to use alternative send out methods, then deliverability issues can occure.

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Last updated 3 years ago

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